Healthcare IT Managed Services & Medical IT Support

Compliant, secure, and reliable IT solutions for healthcare. Specialized medical IT support for practices, clinics, and allied health providers.

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When Your Server Stops, Patient Care Stops.

In healthcare, IT failures affect patient outcomes. Our healthcare managed IT services ensure your practice management system, imaging, and clinical software stay online. We deliver medical IT that prioritizes uptime because your patients can’t wait.

COMPLIANCE & CARE

Technology That Meets the Strict Standards of Australian Healthcare.

RACGP accreditation, My Health Record integration, and privacy compliance aren’t optional. Our healthcare IT solutions are designed around these requirements. We provide medical IT support that keeps you compliant without creating administrative burden.

Complete Healthcare IT Managed Services

From Best Practice to MedicalDirector, Genie to Zedmed – our healthcare IT managed services cover the software and systems your practice depends on. We support medical IT across general practice, specialists, and allied health.

A healthcare professional using a tablet with digital connections.

Dental IT Support Melbourne

Dental practices have unique IT needs – digital imaging, practice management, and patient communication systems. Our dental IT support covers Dental imaging system support and optimization, Practice management software (D4W, Exact, Dentrix), Patient reminder and communication systems, and Secure backup for patient records. We provide IT support for dental practices across Melbourne with responsive, knowledgeable service.

Got Questions? We’ve Got Answers!

Healthcare IT is governed by strict laws and complex integrations. You can’t afford a “generalist” IT guy guessing with patient data. Here are the answers to the most common questions we receive from Practice Managers.

Our healthcare IT managed services include practice management system support, clinical software optimization, compliant backup solutions, and 24/7 monitoring for critical healthcare systems.
Yes. Our dental IT support covers imaging systems, practice management software, and the specific compliance requirements of dental practices.
Our healthcare IT solutions are designed around RACGP standards, privacy legislation, and My Health Record requirements. We handle the technical compliance so you can focus on patient care.
Usually, this is a network priority issue. We can configure your router to prioritize video traffic (QoS) over everything else, ensuring your consult remains stable even if the reception staff are downloading large files.
TRUSTED BY MELBOURNE BUSINESSES

See why Computers Unplugged is the managed service provider Melbourne trusts.

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Damien has been godsend to our business. We went from managing our own IT with the available security on the market to having top notch security. Damien treats our business as his own and is always available to help us through any setback. He is diligent, helpful, knowledgeable and we feel we are in good hands with Computers Unplugged. I couldn’t recommend Computers Unplugged enough.

Patricia Galea, Principal Solicitor and Director - Galea and Faustin Solicitor
Logo for Westernport Child Care Centre & Kindergarten on a blue background.

We have been working closely with Damien and the team at Computers unplugged for the best part of 10 years.

During this time, it is fair to say that the world and its technology has changed just a little. Whilst these changes have at times been daunting, it has been reassuring to know that Damien and team have our back and are always there to guide us through challenging times.

With our pragmatic culture of safety first, and Damien and teams input I feel we have been able to keep abreast of our online security needs and with the support of Computers Unplugged we continually strive to improve in this space, whether this is through the key areas of technical support, subscription, hardware or training.

Joe Giacco, Director - Westernport Child Care Centre & Kindergarten
Kialla Homes logo featuring colorful squares and text

We’ve been using Computers Unplugged for several years now, and they never disappoint. The team is knowledgeable, friendly, and always prompt with their service and advice.  Whether it’s routine maintenance or an urgent issue, they handle everything efficiently and professionally. Highly recommended!

Ron Sebire, Director - Kialla Homes
Logo for Casey Asset Finance and Business Loans.

I recently had the pleasure of working with Damien and the team at Computers Unplugged and I couldn’t be more satisfied with the experience. From start to finish, the service was nothing short of exceptional.

Damien was incredibly professional and attentive throughout the entire process of onboarding me for their services. They took the time to understand my needs and went above and beyond to ensure everything was handled smoothly.

One thing that really stood out to me was how quickly they tend to my IT issues and how attentive they are in making sure my business is operating at its best. It made a world of difference and left me feeling confident that I was in good hands.

Overall, I highly recommend Computers Unplugged to anyone in need of IT support on an ongoing basis. Their dedication to providing top-notch service is truly commendable, and I look forward to working with them again in the future.

Thank you, Damien, for your outstanding service!

Michael, Director - Casey Asset Finance
Logo of Soil Test Express featuring blue mountains and a drill icon.

I started my business in 2019, I found Damien from Computers Unplugged. He helped me set my computers up for all my staff, he was so friendly and accommodating as I had no idea what I was doing, I was so impressed with their service I have been with them ever since, if I have any problems I just call the office and instantly they will help with whatever issue I may have, I would highly recommended this company for all IT needs.

Tracey, Director - Soil Test Express
Logo of Cardinia Medical Centre featuring a heartbeat line.

I’ve had the pleasure of working with Computers unplugged for the past year and I can’t recommend them highly enough. From the beginning, their team demonstrated professionalism and expertise. They were

incredibly responsive, communicated clearly and addressed all of my concerns. Their proactive approach and genuine commitment to resolving issues have been a welcome change from our previous IT provider.

This new level of attentiveness and efficiency has greatly improved our overall experience.

If you’re looking for reliable, knowledgeable IT support, Computers unplugged is the way to go.

Tania, Practice Manager - Cardinia Medical Centre
Logo of Galea & Faustin Solicitors in a circular design.

Damien has been godsend to our business. We went from managing our own IT with the available security on the market to having top notch security. Damien treats our business as his own and is always available to help us through any setback. He is diligent, helpful, knowledgeable and we feel we are in good hands with Computers Unplugged. I couldn’t recommend Computers Unplugged enough.

Patricia Galea, Principal Solicitor and Director - Galea and Faustin Solicitor
Logo for Westernport Child Care Centre & Kindergarten on a blue background.

We have been working closely with Damien and the team at Computers unplugged for the best part of 10 years.

During this time, it is fair to say that the world and its technology has changed just a little. Whilst these changes have at times been daunting, it has been reassuring to know that Damien and team have our back and are always there to guide us through challenging times.

With our pragmatic culture of safety first, and Damien and teams input I feel we have been able to keep abreast of our online security needs and with the support of Computers Unplugged we continually strive to improve in this space, whether this is through the key areas of technical support, subscription, hardware or training.

Joe Giacco, Director - Westernport Child Care Centre & Kindergarten
Kialla Homes logo featuring colorful squares and text

We’ve been using Computers Unplugged for several years now, and they never disappoint. The team is knowledgeable, friendly, and always prompt with their service and advice.  Whether it’s routine maintenance or an urgent issue, they handle everything efficiently and professionally. Highly recommended!

Ron Sebire, Director - Kialla Homes
Logo for Casey Asset Finance and Business Loans.

I recently had the pleasure of working with Damien and the team at Computers Unplugged and I couldn’t be more satisfied with the experience. From start to finish, the service was nothing short of exceptional.

Michael, Director - Casey Asset Finance
Logo of Soil Test Express featuring blue mountains and a drill icon.

I started my business in 2019, I found Damien from Computers Unplugged. He helped me set my computers up for all my staff, he was so friendly and accommodating as I had no idea what I was doing, I was so impressed with their service I have been with them ever since, if I have any problems I just call the office and instantly they will help with whatever issue I may have, I would highly recommended this company for all IT needs.

Tracey, Director - Soil Test Express
Logo of Cardinia Medical Centre featuring a heartbeat line.

I’ve had the pleasure of working with Computers unplugged for the past year and I can’t recommend them highly enough. From the beginning, their team demonstrated professionalism and expertise. They were

Tania, Practice Manager - Cardinia Medical Centre

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